“Disappointing to find fitted bed sheet was very thin / worn and as a result had 3 holes in Difficult to understand how the housekeeper could have missed this when preparing the accommodation as the holes were immediately noticed by us on pulling back the duvet on first night.”
However, Sykes were very responsive the next morning and dealt with the issue very efficiently, providing a fresh fitted sheet without delay. No other adverse issues cropped up during our stay.
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However, Sykes were very responsive the next morning and dealt with the issue very efficiently, providing a fresh fitted sheet without delay. No other adverse issues cropped up during our stay.
The accommodation was very well appointed , warm, comfortable and we greatly appreciated the bath after a days walking in the rain. Bed was extremely comfortable. TV would probably benefit from being updated to a Smart TV or advise in the property details so that customers know to bring a smart TV device if wanted (to watch on demand / Netflix etc).
Thank you for your feedback and I am glad that everything was resolved swiftly for you. I can confirm that we have replenished all of the linens throughout. We look forward to welcoming you back to stay at The Beeches when you are next visiting the Lakes. Property Owner