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Sleeps 4
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Bedrooms 1
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Bathrooms 1
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Pets Yes
Features
- Off road parking
- Garden / Patio
- Dishwasher
- Broadband / WiFi
Reviews
5 Customer Review(s)
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Stephen “The location was perfect, being virtually on Derwent water (accessible by walk through the hotel garden) and a short scenic walk away from Keswick, perfect for families.”
The cleanliness of the apartment was disappointing. It had clearly not been cleaned properly prior to our arrival: food crumbs in fridge and on floor & settee, sticky table, cooking pots were not properly cleaned and the black coating was starting to come off, the only decent pot was not suitable for the type of hob (induction), tissues left in bins, dust around the place etc. Mentioning this on the first trip to reception, to get bedding for the sofa bed that had not been set up, a list was ...
The cleanliness of the apartment was disappointing. It had clearly not been cleaned properly prior to our arrival: food crumbs in fridge and on floor & settee, sticky table, cooking pots were not properly cleaned and the black coating was starting to come off, the only decent pot was not suitable for the type of hob (induction), tissues left in bins, dust around the place etc. Mentioning this on the first trip to reception, to get bedding for the sofa bed that had not been set up, a list was made that was never followed up. It took us three more trips/phone calls to get everything we needed for the sofabed with not a single word of apology. For an area visited to spend outdoors it was really difficult to dry any wet walking gear as there were no hooks anywhere and the hangers could not be moved from the wardrobe. Overall we ended up spending a lot more money on eating out than we had planned for, simply because it all felt a bit grim. It is such a shame as it feels like this place would have been well sought after in it's heyday but it just feels unloved and tired now which could be rectified with a little bit of effort.