“This was a highly disappointing accommodation that was shabby, unclean and lacked many of the basic facilities.”
It bore little resemblance to its Sykes website portrayal. For instance, the paint and wallpaper was peeling off in places; there were not enough kitchen utensils; the front door lock was broken (we made the manager come out and fix it himself); a heated towel rail didn't work; the bathroom sink shelf was completely missing; the hob light didn't work; many of the pans were the wrong sort and didn't work on the induction hob (!!); the boiler unit leaked over the kitchen worktop and microwave at night: the kitchen window was splashed with muck on the outside and full of cobwebs on the inside (we made the manager come out and clean this); and there were other things, too. Most significantly in these covid times, the apartment was UNCEAN - for instance, there were significant food stains on the wall of the kitchen around the bin (and no bin liner provided for the bin); the carpets had not been vacuumed anywhere in the apartment; we had to put all the crockery and cutlery through the dishwasher because some items were patently unclean; the three piece suite was dirty; and a half used toilet roll was on the holder (there should be brand new ones for new guests out of basic hygiene). We alerted the manager to the various issues and left a list with him when we departed; but we didn't visit the Lake District for five days to spend all of it trying to rectify a shoddy apartment. We are very surprised that Sykes lists this sub standard accommodation and invite you to go and check it for yourself. It seriously lets you down and leaves us wondering what your other promoted properties are like. Please will you respond to our points in full. Thanks. Andrew & Penny McCloy
Derwentwater Manor Apartments
Enjoying a rural position within the Derwentwater Manor Estate in the beautiful village of Portinscale, just two miles from Keswick are a collection of holiday apartments, perfectly positioned for exploring all the north of the Lake District has to offer. Ideal for hosting groups of couples, friends and families, you and your loved ones can look forward to coming together to celebrate a special occasion, as you call these wonderful properties ‘home’ as you explore the surrounding mountain fells, stunning lakes and the plethora of charming towns and villages. Each apartment has its own individual character and is tastefully furnished throughout, creating a real home-from-home aura to return to at the end of each action-packed day. Spend an afternoon or two meandering around the pretty village of Portinscale, which rests adjacent to the shores of Derwentwater, where watersport enthusiasts are well-catered for with hire of canoes, kayaks, rowing boats, dinghys and windsurfers available to enjoy the waters. From the doorstep of the apartments are a number of starting points for keen walkers to begin adventures, including the popular routes of Catbells, Causey Pike and the Coledale Horseshoe, as well as the Newlands Round. After a wonderful day of exploring, look forward to coming back to the village and visiting the Farmers Arms pub for a well-deserved pint or refuel with a meal in the delightful Chalet Restaurant. Alternatively, head to the market town of Keswick, where you can enjoy leisurely boat trips around Derwentwater, a round of golf at the town’s course or find somewhere to eat, from its large selection of fine dining eateries and cosy pubs. Other attractions within the surrounding area, which are well worth a visit, include the historical landmark of Castlerigg Stone Circle, the classic Cumbrian manor house of Mirehouse or travel slightly further afield to spend the day at the Lake District Wildlife Park, home to over a 100 species of exotic animals. Derwentwater Manor Apartments are the ultimate escape to tranquility with your friends and family.
The property
Keswick 2 miles.
Resting just outside of Keswick in Portinscale and part of the Derwentwater Apartments, Newlands is a delightful ground-floor apartment offering two guests a great base for a holiday in the Lakes.
Enter through the shared front door and head down the hall to Newlands' entrance.
Step straight into the king-size bedroom which can be adapted to suit your group needs with zip/link features, so it can be a twin on request.
The white suite bathroom has vibrant green decor and is home to a bath with a shower over.
Discover a neat open-plan living space with a well-equipped kitchen and a sitting area; a sofa and armchair are the perfect spots to relax in before the TV and the kitchen is home to a good range of appliances including an electric oven and hob and a dishwasher.
Delight in sitting in the shared lawns of the property, with outdoor furniture to make use of in the sun.
Explore the extraordinary Lakes from Newlands.
Note: This property can be booked with Refs. 1051721, 1051897 and 1052687, together sleeping 12 guests.
Summary
- All-ground-floor
- One king-size bedroom (zip/link, can be twin on request)
- One Sofa Bed
- Bathroom with bath, shower over, basin, heated towel rail and WC
- Open-plan living space with kitchen and sitting area.
- Gas central heating
- Electric oven and hob, microwave, fridge/freezer, dishwasher, TV and WiFi
- Fuel and power inc. in rent
- Bed linen and towels inc. in rent
- Allocated parking for one car with additional off-road guest parking
- Shared lawns with furniture
- Sorry, no smoking
- Shop 1.5 miles, pub 0.1 miles
About the location
KESWICK
Bassenthwaite 7 miles, Ullswater 16.6 miles; Cockermouth 13 miles.
The popular town of Keswick is the holiday centre of the North of the Lake District and has plenty to offer the visitor at any time of year. The town boasts numerous shops and restaurants to suit all tastes, as well as offering miniature golf, excellent parks, the famous Theatre by the Lake, a charming cinema, the Pencil Museum, a climbing wall, fishing and great mountain biking opportunities, whilst the beautiful lake of Derwentwater at the head of the stunning Borrowdale Valley is only a few minutes walk from the town centre. Nearby, between Braithwaite and Buttermere is the beautiful Newlands Valley, while picturesque Bassenthwaite Lake is well worth a visit. From a gentle countryside ramble to a challenging hike up Skiddaw or the famous Catbells, there really is something for everyone. Visit Castlerigg Stone Circle, the Jennings Brewery and Mirehouse, a grand house and gardens on the shores of the Bassenthwaite Lake, or take a fabulous boat trip around Derwentwater. With plenty of attractions for the kids, lovely parks and the nearby Lake District Wildlife Park this is a great Lakeland destination whatever the time of year.
Please Note: A £10 charge per pet is applicable upon arrival
Please Note: There are steps to the entrance of the property
This property offers the following short breaks:
- Winter
- Off-season
- Last minute
- Christmas
