“Great location, lovely airy, clean apartment and well equipped.”
The big let down was the noise and smells. The Bar es tapas bar is located across the narrow alleyway and a fairly large pop up gazebo was erected every day , around 4.00 pm and dismantled around 11.30 pm. The noise from the people availing themselves of this facility was very, very loud and very annoying, you would almost think that they were sitting in the lounge of the apartment. Unfortunately, we both have lung problems and need to have adequate ventilation, so the windows needed to be open and the strong smells from the very spicy food was quite overpowering and nauseating. We also experienced much thumping about from the above apartment, from children running around, which started quite early in the morning - no lie ins for us!! I am sorry to say that these problems really diminished our enjoyment of our stay in Keswick.
Many thanks for voicing your grievances regarding your stay at Amba.
The property owner and our quality assurance team have received your feedback, and we will ensure to look into the points you have raised.
While surrounding areas to property's with the Sykes portfolio are not the responsibility of the owner or Sykes, we still want our guests to have a satisfactory holiday experience.
If you wish to discuss or elaborate more on the issues raised, please feel free to contact the Sykes office on the details below, quoting your booking reference number and any other information that may assist us in providing the best possible outcome and customer service.
Lines are open 7 days a week from 9am until 9pm. Property Owner