Lakes Cottage Holidays rating
- Off road parking
- Ground floor accommodation
- Ground floor bedroom
- Garden / Patio
Reviews & Ratings
* Based on a combined average customer score
6 Customer Review(s)
“The room was not clean when we arrived as in the carpets needed cleaning and the kitchen tops were dirty.”
the staff were superb and could not do enough but unfortunately hugely under staffed. the room was as we expected as we had stayed at the hotel before. the room needs a lot of work doing to it to bring it up to the standards it needs to be to match the price it is sold at which is high. i would stay here again as we love the location and staff.
the staff were superb and could not do enough but unfortunately hugely under staffed. the room was as we expected as we had stayed at the hotel before. the room needs a lot of work doing to it to bring it up to the standards it needs to be to match the price it is sold at which is high. i would stay here again as we love the location and staff.- Philip, August 2021
“.On arriving for 4pm check in we could not access the apartment until 6.pm”
. Shambolic check in . No real staff available to sort this. A manager had to help clean the apartment but was flippent in his take on the situation. . The only saving grace was the bed was made up but not as twin beds .General lack of maintenance of the apartment Stains on carpet.Wallpaper peelinig off.Bathroom sink leaked. Industrial sized boiler in sitting room which made so much noise.Water temperature to over the bath shower difficult to regulate.No non slip bath mat provided. Actually nothing really provided! Kitchen equipent terrible. The apartment had no real access to outside space as indicated on the photos which were of the apartments across the road. This meant we could not go out to eat our food without going through reception and a conservatory. This apartment is on the ground floor of a seriously run down hotel and the only thing they left us was half a bottle of washing up liquid. Also total lack of covid protocal throughout especiallly on the outside tables where overfowing ash trays were left all night Shame on the company who has bought this ex Shearings hotel and apartmments and opened it without adequate staff. The manager on our first night said we would receive compensation for the debacle which was our first night Hopefully Sykes cottages will now deal with this- Hazel, June 2021
“We've used Sykes Cottages on two previous holidays and they were both fantastic cottages, this venue does differ somewhat in being a converted section of the Derwentwater Hotel whilst using the facilities of the hotel including room cleaning, the restaurant and its bar etc.”
So who maintains the room in terms of decor / plumbing ? By the looks of the tiling around the bath, Forrest Gump does! The bath itself isn't supported correctly underneath, bowing and bending if you take a shower or bath. As mentioned by others, the living room wallpaper is peeling away and far from being fresh. The matresses on the bed are so incredibly hard, at night we rolled each other in the duvets to provide an extra layer of protection against them. Not what you're after following a day long hike. We took our dog with us on the trip, and must say that the friendliness to dogs at the hotel is second to none. However, this was taken a step too far on our last day. My wife had arranged a birthday breakfast in the conservatory for me and we'd decided to leave the doggy in the room as he was still tired from the previous day. The waiter then informed us that we couldn't sit in the conservatory area because we didn't have a dog with us. Much to the amusement of the other guests around us, my wife dragged our poor dog from the room and we sat back down to the table. Obviously we'd annoyed the same waiter so much with this that he "forgot" to bring out the birthday cake that my wife had left with the reception staff. They apologized afterwards and gave our cake back. Apart from those things, a very nice stay and amazing location. The price for 5 nights was high for the room we had and especially given the poor state of parts of the accommodation which could easily be fixed. We wouldn't choose or recommend this venue again, but would stay in Keswick elsewhere.- Scott, October 2020
“I didn't expect Brandelhow, as self catering accommodation, to be actually inside the Derwentwater Hotel, but it was good.”
The hotel staff are great, the conservatory bar is really well run during the pandemic, constantly being cleaned and well ventillated. The decor and furnishings are getting aa bit tired, but given the current circumstances it is good to see the hotel being able to open and function at all. Good value for the money and no complaints..- Robert, October 2020
“This apartment is not functioning as it should .”
The boiler screams like a jet when it’s on the bathroom tap wasn’t fixed to the sink ,the towel rail kept falling off the wall ,the fridge kept going off the decor was tired and peeling wall paper,the place smelt damp a real shabby do ,paid £344 pounds for three nights ,the location was nice the bed was clean very disappointed,we were supposed to check in at 3 wasn’t ready till 3.25 had to sit in reception which in these corona times is not good as there were too many people at once ,the grounds were nice but as fir inside very over rated in your advert I dunno how you give it 3 stars ,kitchen taps also leaked constantly ,- Lynne, September 2020
“1.Dog hairs on the carpet and furniture 2.”
bedroom window unable to open plus curtain, net curtain torn and mouldy. 3. Wall round window wallpaper peeled off top to bottom showing plaster evidently not inspected for months.( bedroom) 4 Toilet seat movable 5 Rusty radiator, more rust than white. 6. Loose hot water tap in bathroom. 7 Both taps in kitchen unable to turn off properly. 8.Kitchen window sill looked as if it had not been cleaned for a long time, mould on the sill P.S. We have taken photos, would suggest you inspect these premises. For the price we paid, we feel we did not get the value for money.- Paul, September 2020
- One twin bedroom
- Bathroom with bath, shower over, basin and WC
- Open-plan living space with kitchen, dining area and sitting area
- Gas central heating
- Electric oven, gas hob, microwave, fridge, dishwasher, TV and shared WiFi
- Fuel and power inc. in rent
- Bed linen and towels inc. in rent
- Parking for one car on a first come first served basis
- Shared lawns with furniture
- Two pets welcome
- Sorry, no smoking
- Shop 1.5 miles, pub 0.1 miles
Brandlehow Enjoys a rural position, set amidst the stunning landscape of the Lake District National park, this ground floor apartment is located within the Derwentwater Hotel.
Bring your loved one to share a wonderful holiday to this part of the countryside, littered with dramatic mountains, majestic lakes and an abundance of pretty villages and towns.
After a day of exploring the area, look forward to coming back to your home and relaxing within the open-plan living space.
The traditional-style decor complements the dual-aspect windows, designed to allow natural light to flood into the space and frame the pretty views of the garden, best enjoyed from the comfort of the sofa.
Flick through the channels of the TV or indulge with a relaxing soak in the bath tub, before you retire for the evening within the twin bedroom.
Be sure to explore the stunning shared grounds of the manor, where outdoor furniture offers an alternative spot for enjoying your morning coffee or a glass of fizz during a balmy evening.
Note: This property can be booked with Refs. 1051721, 1052687 and 1052685, together sleeping 12 guests.
Derwentwater Manor Apartments
Enjoying a rural position within the Derwentwater Manor Estate in the beautiful village of Portinscale, just two miles from Keswick are a collection of holiday apartments, perfectly positioned for exploring all the north of the Lake District has to offer. Ideal for hosting groups of couples, friends and families, you and your loved ones can look forward to coming together to celebrate a special occasion, as you call these wonderful properties ‘home’ as you explore the surrounding mountain fells, stunning lakes and the plethora of charming towns and villages. Each apartment has its own individual character and is tastefully furnished throughout, creating a real home-from-home aura to return to at the end of each action-packed day. Spend an afternoon or two meandering around the pretty village of Portinscale, which rests adjacent to the shores of Derwentwater, where watersport enthusiasts are well-catered for with hire of canoes, kayaks, rowing boats, dinghys and windsurfers available to enjoy the waters. From the doorstep of the apartments are a number of starting points for keen walkers to begin adventures, including the popular routes of Catbells, Causey Pike and the Coledale Horseshoe, as well as the Newlands Round. After a wonderful day of exploring, look forward to coming back to the village and visiting the Farmers Arms pub for a well-deserved pint or refuel with a meal in the delightful Chalet Restaurant. Alternatively, head to the market town of Keswick, where you can enjoy leisurely boat trips around Derwentwater, a round of golf at the town’s course or find somewhere to eat, from its large selection of fine dining eateries and cosy pubs. Other attractions within the surrounding area, which are well worth a visit, include the historical landmark of Castlerigg Stone Circle, the classic Cumbrian manor house of Mirehouse or travel slightly further afield to spend the day at the Lake District Wildlife Park, home to over a 100 species of exotic animals. Derwentwater Manor Apartments are the ultimate escape to tranquility with your friends and family.
About the location
Bassenthwaite 7 miles, Ullswater 16.6 miles; Cockermouth 13 miles.
The popular town of Keswick is the holiday centre of the North of the Lake District and has plenty to offer the visitor at any time of year. The town boasts numerous shops and restaurants to suit all tastes, as well as offering miniature golf, excellent parks, the famous Theatre by the Lake, a charming cinema, the Pencil Museum, a climbing wall, fishing and great mountain biking opportunities, whilst the beautiful lake of Derwentwater at the head of the stunning Borrowdale Valley is only a few minutes walk from the town centre. Nearby, between Braithwaite and Buttermere is the beautiful Newlands Valley, while picturesque Bassenthwaite Lake is well worth a visit. From a gentle countryside ramble to a challenging hike up Skiddaw or the famous Catbells, there really is something for everyone. Visit Castlerigg Stone Circle, the Jennings Brewery and Mirehouse, a grand house and gardens on the shores of the Bassenthwaite Lake, or take a fabulous boat trip around Derwentwater. With plenty of attractions for the kids, lovely parks and the nearby Lake District Wildlife Park this is a great Lakeland destination whatever the time of year.
Please Note: A £10 charge per pet is applicable upon arrival
This property offers the following short breaks:
- Last minute
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