Reviews
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- “Excellent location, fantastic apartment”
- “This two storey apartment was perfectly placed in Keswick. Less than a two minute walk would take you into the centre of Keswick. The apartment itself was clean, spacious and well maintained. An excellent experience”
A FlipKey Verified Reviewer, Birmingham, January 2014
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- “Lovely comfortable base to exploere the Lakes”
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- “Fiona and the young ladies in the office were very helpful, pleasant and polite they are a credit to your company.
With people like this your company will always be at the top of my list for future stays in the Lakes.”
A FlipKey Verified Reviewer, Oakmere, October 2013
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- “First class”
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- “We had a fabulous stay at Chaucer House and are looking forward to returning next year. The location was quiet, but very near all the amenities e.g. Keswick, Theatre at the Lake, parks etc. The accommodation was first class and very clean and tidy. We picked up our keys as instructed by very friendly staff. Excellent.”
A FlipKey Verified Reviewer, Weston-super-Mare, September 2013
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- “Almost perfect in all regards”
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- “We just got back from staying here Christmas week and we had a great time.
Picking the keys up on arrival day was an easy process and 5 minutes later we were pulling up into our private parking space at the rear of the building. A single flight of stairs takes you to a lift which gives access to both floors of the property.
Opening the door, slight concerns around cleanliness (due to previous reviews) were quickly forgotten as the place was clean in all areas. The bedrooms were of a good size and all agreed the beds were comfortable. The bathroom was the best of both worlds having both a large bath and an actual shower cubicle.
The open plan upper floor was a good size for 3 people to spend a week in. The kitchen area had all bases covered with all the major appliances but being people who like to bake and make our own food on holiday we just felt it lacked a few utensils such as a set of scales, a sieve and slotted spoon etc.
The sitting area comprised of two perfectly comfortable leather two-seater sofas and a foot rest. Although as other reviewers have mentioned the tv is in my opinion, despite having been updated since the picture was taken, unacceptably small. I recently purchased a 32 inch tv for £195 and don't think this should be beyond the owners of this property when you consider the rental price. And whilst they are at it perhaps a dvd player that can be had for around £30.
Despite these minor concerns, it has to be said the views from the upper floor are stunning. There is nothing quite like watching the sun go down or rise over a mountain.
A bonus was that my mother-in-law was able to access these views due to the lift. When we booked this property we did not know if that would be the case but it meant they could come round for Christmas dinner so it was all good.”
Vercingetorix1966, Nottingham, United Kingdom, December 2012
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- “Wonderful visit to Lake District”
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- “We booked apartment after speaking to an agent from booking office. Advice given was very helpful in helping make best decision regarding location. Apartment was lovely and was perfectly located, minutes walk into heart of Keswick. Would definately stay here again. Lots of pubs, cafes and shops. Visited pencil museum and imagination centre on one rainy afternoon and kept us all occupied. Parking was good and useful if you wanted to have a sample of the many bars and cask ales!! Children enjoyed it and liked reading room
in the apartment and even suggested we should have one at home.”
A FlipKey Verified Reviewer, Southport, April 2012
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- “Perfect location”
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- “This is a superb property, ideally situated about one minute's walk from Keswick's Main Street. The parking space provided is essential due to the very busy surrrounding area. The apartment is spotlessly clean and finished to a high standard. There is also a lift to both floors of this duplex style apartment which was helpful with our young baby's buggy. Key collection is also a bonus as the office is a short walk from the apartment.”
A FlipKey Verified Reviewer, Glasgow, August 2011
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- “My family thought the apartment was ideal for our holiday.”
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- “Unfortunately when we arrived on the Saturday, we discovered that the heating did not work. We reported this on the Sunday and it was repaired Wednesday morning. Obviously these things happen, however the manner of one the members of staff at Lakes Cottage Holidays was appalling. Yes she did offer us another electric heater, and provided us with a second quilt with no cover on from underneath the stairs, but not once did she offer an apology. Her manner with my husband, daughter and myself left a lot to be desired. Manners cost nothing, we did not expect a refund, but I will be honest if that lady had been placed in that situation for four days without any heat in October, I bet she would have had more to say than what we did.”
A TripAdvisor Member, October 2017
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- “Great apartment and location”
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- “We used the apartment for a short stay during Easter holidays. I like the fact that the living room and dinning room are upstairs very handy with the boys who could have their own space. The apartment is just a short distance from the town centre and from the walks we did. No need to use the car ( parking space provided). The flat had all the comfort we needed for a relaxing time which is a plus and the view was also fabulous.”
Sandrine B, April 2017
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- “Great apartment in good location”
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- “This split level apartment is about four minutes walk to the start of the pedestrianised Main Street in Keswick. There is a very good parking space outside the main door allocated to the apartment and a lift which goes to both floors, the top floor being you living room/kitchen combined and downstairs are two bedrooms, family bathroom and snug reading room. The views as you would expect are great over the rooftops to the hills and the apartment is bright and clean and while we were there we found it very quiet. We really liked the apartment and as there were only two of us there was plenty of space, Keswick is a great place to visit and we do a lot of walking whilst there. The only downside to the apartment was that the washing machine didn't work, the on/off button was stuck in and the power was on all the time with no visible sockets and it was inoperable. We reported it first thing Monday morning as we knew we would have to do plenty of washing due to the walking we were doing and we were disappointed to find that we had no further updates from the management company until at 4pm on Friday afternoon the repair man arrived, stated it was a fire hazard as he could not isolate the machine and said he could not fix it. I do not whilst on holiday expect to find myself in the laundrette and it doesn't matter how much the apartment was and if it for a week or a year, management companies usually have much faster response times, the next day being standard. I have rented from a very similar management company in Keswick before and they attended that afternoon when there was an issue.
That is my only issue with the property but still worth considering as a more serious issue with the property and a five day response time could ruin a holiday.”
Westwing2, Nerja, Spain, October 2015
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- “1st time for New Year in Keswick”
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- “We always try to stay in Chaucer House apartments when visiting Keswick. On this occasion, all others were booked for new year. This proved a cosy apartment in which to shelter from the extreme wind and rain during the last week of 2013!
The bedrooms are lovely and the double bed is really comfortable with views over the rooftops to hills beyond. We didn't make the most of the little reading room but could see it being more appealing on a sunny day.
The photos of the apartment don't really suggest the amount of floor space that is under the pitch of the roof - not really an issue until our tall 6'2" friend visited!
You do pay a slight premium for this apartment - maybe for the additional reading room as oppose to living space.”
A FlipKey Verified Reviewer, Durham, January 2014
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- “Everything you could want”
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- “This duplex apartment is wonderful. It is only 2 mins walk from the center of Keswick with all it's lovely shops, restaurants, coffee shops and bars and 5 mins from the lake. It has fantastic mountain views from every window, plus the advantage of a parking space. It is really well equipped inside, home from home. The only negative, which is why I gave it 4 starts instead of 5, is because the shower was blocked up the first day of using; it hadn't been cleared out from the previous occupants, plus inside the toilet bowl could have been cleaner. I'd definitely recommend this apartment.”
A FlipKey Verified Reviewer, Sheffield, September 2012
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- “It would have been good to have curtains in the bedroom as it was very light without them and didn't feel very private. We really missed having wifi.
The tv was like a miniature caravan tv, we were trying to watch the Wimbledon finals but could barely see the ball sometimes. There is plenty of room to install a larger tv in the lounge.
These were disappointments as we had paid a lot for the week.
The views were stupendous though !”
Mrs Southgate, Cheadle, July 2018
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- “The twin bedroom was very uncomfortable for my son. Both beds were rock hard! The 'mesh' window blinds and not having curtains in the room meant that he had difficulty getting to sleep as the room was so light.
The tiny TV and lack of WiFi was inconvenient.
Double bedroom comfortable.
Great location.”
Mrs Phillips, Rochester, July 2018
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- “In this particular property -- 'Skiddaw View' -- it seemed to us a little odd that so much had been spent to acquire and furnish the place, but so little had been spent on making the kitchen really convenient for anyone who wants to do some real cooking. In other words, in the kitchen i think the owners have economised too far, really. There is no real cutting board, for instance -- only a glass sheet which is very hard on their (dull) knives and not appropriate for chopping things; there is no pot large enough to boil water for pasta; no frying pan larger than eight inches or so (so that if you have more than two gammon steaks to fry, for instance, you have to use two pans); there is no drying rack to put on the draining board (I know, I know, there is a dishwasher; but one does not want always to use a dishwasher); and there were no bowls of a good size that you could use as mixing bowls or bowls in which to store left-overs in the fridge. It's a beautiful place, but of at were the owner, I would look at the kitchen with the eyes of a cook and try to make the selection of implements, etc., a bit more like what I have at home.”
Mr Wilcoxon, Devizes, June 2018
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- “Lovely flat, good location. Parking space a real bonus. Plenty of hot water, great shower.
Heating was on 24/7 with no means or instructions as to how to alter this.
Windows howl and rattle in the wind! Also draft blows through +++ On the whole very clean but dead flies on upper floor ++
Cost over £500 for a week and no wifi - a major drawback in this day and age!
TV tiny!! More suited to a small caravan than living area for 4 people.”
Mrs Johnson, Barnsley, March 2018
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