“Poorly maintained”
Lovely area, and very well thought out cottage. We paid top price for a cottage for my 60th birthday, we have been to the lakes several times and love it there, so knew the location, and had a lovely time exploring the area, even climbing skiddaw in the rain. However the property, although beautifully modernised was disappointing in its maintenance. The skirting was off in the kitchen and just left lying on the floor, one of the kitchen base cupboards would not shut, the main oven didnt work at all, the fire didnt work and the dvd player was broken.2 of the window blinds were broken, as was the towel rail in the kitchen. The bath was lovely and deep, just right to soak my old bones in, but unfortunately the hot water only ran for a few seconds then turned tepid, so was unable to use the bath at all, by contrast the shower was very hot and I could not find a way of cooling it down. The outdoor seating area is not suitable for sitting out in, as its tiny, and the bins are there, the dustbins had also not been emptied when we got there and were overflowing. A lovely patio set is provided though, and stored in the brilliant utility room. We paid top price as it looked so modern and was in a great area, so it was very disappointing to have so many maintenance issues. We did contact the office mid week, and explain the issues, but whilst they were polite, nothing was done to try to help us. I mentioned the issues, and gave them a written list of the problems when I handed back the key, and I did notice someone going into the property as we were driving away. I received an email saying someone would be in touch with me, but as yet no one has.
- Gail B, May 2018
