“My parents had a lovely time, due to illness myself and my husband couldn't go.”
Sykes are incredibly unhelpful, I will never use them again, called with questions several weeks before trip, was told repeatedly I would be called back. No calls received
Asked 10 days in advance about changing dates due to illness, unsympathetic and unhelpful responses from bored staff. Their insurance is outrageously expensive.
Why can we not directly send a message to the owners like every other cottage rental company we have used?
Review from my parent's. House is beautiful, everything was well maintained, beds are amazingly comfortable. Outdoor seating area is absolutely fabulous, loved the entire property. Just one suggestion, after a 7 hour journey a couple of tea bags and pint of milk would have been a great addition (although they very much enjoyed the wines).