“I had read the recent reviews of Rose Bank prior to our holiday and was a bit concerned about some of the comments which didn't seem to have a response to say issues had been resolved, so i contacted Sykes helpdesk and got reassurance points had been dealt with.”
Rose Bank was fine, but it was a shame that there were some elements which wouldn't take a great deal of effot that would make such a dfference and improve the quality of the property and stay. Things like -
No toilet roll or towel in downstairs loo
No guest soaps in any of the bathrooms
Cold tap on bath in purple back bedroom didn't work so couldn't run a bath, leak from shower in same bathroom.
really cheap duvets and pillows (lumpy pillows) and really old 'bobbly' sheets.
Front door lock is very tempermental (as has been reported in other reviews)
DVD player in main kitchen/living/dining room didn't work
Back garden has no side gate, so not quite sure how it can be classed as an enclosed back garden.
Parking - welcome folder says here are your parking permits, but there werent' any - when i phoned Sykes to check, they checked with owners and said they only provide them on racedays. Although we didn't have a problem parking in Orchard Close, we only had one car and it was out of summer season, it may have been more difficult for other guests and everywhere else in Cartmel requires a permit.
Overall the stay was fine, but with a little bit more tlc and attention to detail it could have been elevated to a great stay.