“TV - has a fault and it puts itself into standby mode 5 or 6 times in first 10 mins of watching it
Fridge - known problem since May, but still not replaced, mini fridge not sufficient for 6 adults
Mattresses - both double mattresses were awful, very lumpy not good enough for holiday let.”
Shower curtain - front bedroom needs replacing - full of mildew
Front door - dodgy lock, had to use back door throughout stay once we managed to get in, with trouble.
Parking - visitor guide in cottage suggested parking in Orchard close including 2 spaces behind cottage in close. Local resident was not happy with us using this and had words!
Wardrobe - in front bedroom, back was falling off and dusty inside
Curtains - In most rooms they did not fit the windows and were not on pole at top, due to height this needed a ladder to fix
when you pay £1300 for a weekend you expect the property to be perfect, this was a massive let down and we would like compensation for the shortfalls from this property.
Thank you very much for your feedback. As you are aware we are currently liaising with the owner on the points you have raised and are working to resolve these matters swiftly. Owner relations