- Off road parking
- Garden / Patio
- Pub/shop < 1 mile
- Washing machine
“Firstly the cottage was not ready when I arrived.”
It was obvious nothing had been done since the previous occupants. i.e. dirty towels dumped in bathroon, no bed sheets etc. Door of freezer left open so freezer was full of ice rendering it non usuable. Owner suggested that I stay at local hotel as cleaners were not available at such a late hour in the evening. Owner said she would reimburse. Not confiemed at time of writing this. ...
It was obvious nothing had been done since the previous occupants. i.e. dirty towels dumped in bathroon, no bed sheets etc. Door of freezer left open so freezer was full of ice rendering it non usuable. Owner suggested that I stay at local hotel as cleaners were not available at such a late hour in the evening. Owner said she would reimburse. Not confiemed at time of writing this. Blinds removed from front door and windows allowing no privacy. Cleaners left sheets for me to hang up as curtains. Black mold on ceiling around skylight (leaks from previous time) Mold in shower. Non self-lighting gas stove but no lighter or matches left for use! Blanket and cushions on sofa very dirty and full of animal hairs. No extra light bulbs for those not working. The photos on the website are not accurate at this time. (even though it is winter there was only a trace of what a "gardenn " might look like in better weather!) The location was perfect for me but the state of the property was very disappointing. I would not recommend others booking this until serious repairs are done.
“Lacking homely touches.”
No washing up liquid, one loo roll. Irritable notes throughout the property in capital letters and with exclamation marks. Velux windows leak in the rain. Hard to find half the kitchen accessories as in the lounge - no helpful note to explain that. Loo broke on day one and although owner had it fixed next morning, she didn’t have someone out same day because she hadn’t thought that we couldn’t use it (?!) even though we had explained that it didn’t flush. Spent the day walking into town every time we needed the loo. A lovely experience on our honeymoon. Cleaner not thorough - found mouldy bacon in bottom of the oven. Toilet brush holder full of water with dissolved poo in it, not immediately obvious so flicked it all over the bathroom floor when we went to use it. Irritable note on bathroom door asking people to leave door open to let steam out is not working because owner has installed a fire alarm outside the bathroom door. Alarm is set off by the steam so it’s not possible to follow her instructions. No garden as advertised. Given the price we were surprised by the lack of WiFi. Please could this feedback be passed on to the owner, so that she understands why people aren’t following the instructions on the bathroom door, and so that she can speak to the cleaner?
“Raised concerns prior to arrival and was assured these had been addressed.”
Turns out the mattress had not been replaced as promised but the old mattress had been rapped in a duvet. The blinds did not work, we also noted no views from the property, the photos on the web page gave us the impression we had views. The cleanliness was not to our standard sowe spent time cleaning on arrival. Ventilation was poor and on a hot day the room became so hot the fridge failed and our food spoilt. The chairs were very uncomfortable so alongside an uncomfortable bed we found no place to relax. It was so bad we left a day early, our holiday definitely spoilt by this very poorly appointed apartment.
“On this occasion the accommodation was not quite right!”
The picture portraying the exterior of the property is very much out of date.Not at all pretty and quaint as the photo suggests!Dust bins everywhere,mine was just outside the front door,the only door I might add.Parking wasn't great,thankfully I have a small vehicle.Mattress on the bed needs replacing,very worn and one could feel the bedframe through it.hurt my side trying to sleep on it Not much sleep was had however!Easy chairs in living area almost impossible to sit on comfortably.Within minutes of arriving I became aware of a loud explosive noise coming from,I thought,next door.This happened at a regular 5 to 10 minute interval and was very intrusive.This noise kept me awake all this night and the following nights until I managed to determine it was emanating from the toilet system in this property.I rang you on the Tuesday asking for a plumber to call and advising that I would not be there to let him in,but the key would be left in the key safe. Upon my return there was no evidence that he had been and the noise was still evident. On the Wednes day you were advised that Unless the plumber returned by 12 Mid-day on the Thursday I would be leaving the property fro hell and returning home so that I could get some sleep. No plumber arrived so I left. I have never been so disappointed in a holiday let before,I suggest you bring your colourful description of Juniper Hayloft up to date including the lack of privacy and the numerous waste bins parked in close locality.Need less to say,I will not be booking with Sykes in the future.I am also seeking compensation for a ruined 7 day holiday.
“There were a number of problems with the cottage - the kettle was broken when we arrived, the blinds downstairs - really necessary for basic privacy were broken, the bed was uncomfortable, with a very tired mattress in need of replacement.”
I reported the issues on the first day of my holiday. I was not expecting most of the issues to be resolved but I was expecting to get a new kettle. We did not receive a replacement kettle for the whole holiday. Sykes staff seemed entirely unable to take independent action to fix it and were reliant on either the owner or cleaner to solve the problem. Not sure what added value they offer at all other than a booking service. I very much doubt they check the quality of their properties are maintained, and will not be using them again, and would recommend you also look elsewhere.
I am really sorry to hear that you experienced some issues during your stay, we did try and resolve these as quickly as possible but unfortunately we were unable to. Your comments were passed on to the owner and the issues have now been addressed. If you feel that you'd like to discuss your points further, please do not hesitate to contact us. Owner relations
“Attempted to contact the property 3 separate times via email (on Booking.”
Com, via email contact on the confirmation email) and never got a response. - New mattress needed. One in there is well past it. - Minor things that shouldn't be an issue for the price you're paying i.e bedside light not working, main wall clock not working. - Blinds are "not to be touched" apparantly, but leaves you in full view of anyone outside at night. No privacy. - Thermostat in bedroom on radiator broken so could not turn heat off. For the price we paid (especially in comparison with other nearby cottages which we have stayed in) alot of the above shouldn't have been an issue. Also for that price I'd expect WiFi.
“The cottage was small, cosy and comfortable.”
The bed was fairly comfortable but not as good as most hotel beds. it would have been better if there had been lids for all the pans, there were 5 pans and 3 lids but one lid didn’t fit any of the pans. we enjoyed our stay.
“The cottage was in a beautiful part of Grasmere, although, the chairs in the living room were terribly uncomfortable, we are two medium build and the cheap "chairs" were useless.”
The heating didn't go off? They was a booklet that told us the temperature dial + boiler was under the stairs I think that meant in the main cottage, we had to keep turning all the radiators down/off. The bed was extremely uncomfortable, the mattress has seen better days.... They have even tried to hide it with a mattress topper. Extremely beautiful cottage filled with cheap furniture, bed, and pots etc. The cleaner didn't do attention to detail, I went to empty the bin and floor underneath was disgusting, looking closer nothing had been moved, everything wiped around. Mould had started on all windows upstairs. Perfect size, perfect location, beautiful place.... Just needs money spending on it, lack of care by the owners
“A lovely cottage, well finished, very close to village, and superb walks from the door, I feel a sofa would have been better than 2 rocking chairs for a cosy couple.”
“The cottage was even better than we expected from the photographs.”
It's perfect for two people. Th location is excellent with just a short walk to the village centre. We can't wait to go back for a longer stay.
“Its a lovely place in a perfect location however, the chairs in the living room are extremely uncomfortable, we only stayed for 3 nights but there is no way that I would stay again and I'm so glad I didn't stay longer, once in from our walks we had to spend most of our time sitting on the bed as we just couldn't sit in those chairs, what I don't understand is they could easily fit in a couple of normal armchairs or a 2 seater sofa if they moved all the plants!”
I've also never understand why some of these places have nic-naks everywhere, I always assume the owners have been given them as gifts from people who dont' like them, they then think 'I don't want these cluttering up my house and gathering dust, I know, I'll dump them randomly around the holiday cottage to make it awkward for people to close the curtains or put a cup down without breaking them'! The shower is brilliant and the bed was comfy, the kichen had all the cutlery, crockery, pots and pans etc that you needed and of course its location is perfect...but I won't stay again due to the discomfort of the chairs and I won't recommend it for that reason.
Found Juniper Hayloft excellent for 2 people and 1 dog all facilities great apart from the 2 chairs in the lounge area they are quite uncomfortable a small setee or better chairs would make the place perfect
“Good little cottage for a get away to the lakes had everything needed and in a lovely spot an easy walk into town but nice and peaceful.”
“Great location, cosy cottage for two plus our black lab.”
Facilities in the cottage were everything we needed for a week away.
“This cottage is in a wonderful position - just a short walk along a footpath to the beautiful Grasmere Village.”
The cottage itself is small but adequate for 2 adults and a small dog. For people with dogs, we found most places were dog friendly, even china shops! We caught the bus (with our dog) from Grasmere Village to Keswick, which is a very efficient service. We also had a ride on the Ravenglass and Eskdale Railway, which was a joy. (Also dog friendly). The food was good as well. For anyone with a nervous disposition I would not go via the Hardknott Pass! We followed the satnav, and this is the most direct route, but it is very narrow, and steep, and bendy! Lovely views though, and fun for some. Lovely holiday, beautiful walks, friendly people.
“Great base for a couple keen on fell walking”
This is in fact Juniper HAYLOFT (the cottage is next door). It is a one bedroom two level barn style conversion with great views and easy access to the fells but just five minutes from the village bus stop (we do not have a car). The facilities are modern and well maintained and benefit from good lighting and excellent heating so that it could be used out of season. Remember that the main light switch in the bedroom is on the other side of the room from the bed! There is no WIFI and mobile coverage is a tad sporadic
“Cute and Cosy!”
Me and my boyfriend stayed here for my 22nd birthday and we thoroughly enjoyed our stay! It's the perfect size for a small couple like ourselves, and the layout is very basic and functional. It was extremely clean and well equiped except for only a few items which we bought from the shops down the road, so this was not a problem for us. It has a stunning gallery staircase which passes a big bay window; through which you can see the mountains. The ceiling is very low upstairs and slants at either side of the room, so anybody tall enought would have to watch their heads. The only thing we would have liked differently would have been a couch instead of two chairs and also Wifi, but again this did not bother us too much as we where out and about everday. Also the bes covers and pillow cases where silk and personally I couldn't really sleep on these, also the bed is a small double (possibly only a 3/4). Ambleside was a 10-15 minute drive from Grasmere so it was within a good distance to visit for the day, however Grasmere had plenty shops and cafes to visit, not to mention tonnes of walking routes! We walked up to Helms Crag on our last day and the views from the top where just amazing. Overall a lovely stay and we would definitley go back :)
Situated just a five-minute walk from the Wordsworth village of Grasmere, in the heart of the Lake District, is Juniper Hayloft.
This semi-detached cottage is positioned in the Easedale Valley, making the most of magnificent fell views and peaceful surroundings.
Bring your loved one to this romantic retreat and explore Cumbria at its finest.
At ground level, there is a bright and spacious open-plan living room, with a modern kitchen and breakfast bar in a U-shape.
Relax and unwind with a refreshing beverage as you admire views of the encompassing scenery through the picture window.
A gallery staircase leads to a double bedroom upstairs, boasting more breath-taking views of rambling countryside.
To the exterior is a courtyard soaking up the glorious surroundings and right on the doorstep are plenty of opportunities for walking and bike riding.
There are a selection of delicious restaurants within a few minutes' walk and the village offers tea rooms, gift shops and plenty more.
Challenge yourselves with a hike up the fells of Silver Howe and Helm Crag, or if you prefer a gentle route, stroll around Grasmere Lake.
Ambleside is bustling with a friendly atmosphere, just a short drive away, with many interesting shops and cafés to enjoy.
Consider a stay at Juniper Hayloft, this enchanting getaway offers the ideal base.
- Mostly ground floor
- One first floor bedroom: 1 x double via galleried staircase
- Shower room with shower, basin and WC
- Open-plan living area with kitchen, dining area and sitting area
- External utility.
- Gas central heating
- Electric oven, gas hob, microwave, fridge/freezer, washing machine in utility, TV with Freeview, DVD
- Fuel and power inc. in rent
- Bed linen and towels inc. in rent
- Off road parking for one car
- Front courtyard
- One well-behaved dog welcome
- Sorry, no smoking
- Shop and pub 5 mins walk.
About the location
Ambleside 5 miles; Windermere 9 miles; Keswick 13 miles.
Situated in the heart of the Lake District National Park is the lovely village of Grasmere, probably best known as the home of William Wordsworth, a place he once described as "The most loveliest spot that man hath found". Any visit to Grasmere needs to include The Grasmere Gingerbread shop, where the Wilson family have been making gingerbread for over 60 years. Also in the village are a number of shops, pubs, a church which dates back to the 13th century and Grasmere Lake, plus Grasmere Sports takes place every August, where you can watch participants compete in a variety of sports, including Cumberland Wrestling. Just five miles away is the town of Ambleside and Lake Winderemere where you will find shops, pubs, restaurants and the 17th century Bridge House, which is one of the most photographed buildings in the Lake District. Cruises, boat trips and watersports can all be enjoyed on Lake Windermere and the towns of Windermere and Keswick are also within driving distance. Grasmere is a wonderful base for your Lake District retreat.
This property offers the following short breaks:
- Last minute
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