“Great property, very well located, had an issue with the tv internet but the maintenue guy came out straight away!”
Only issue we have is with Sykes check in and check out times, a whole 7 hours for cleaning was a full day of the holiday wasted and they advertise it as 7 days? It wasn’t very clean in places either so what do they spend the time on? Overall happy with location and facilities of the property but Sykes really need to sort the check in/out times as we expect it to be extremely clean after 7 hours of cleaning
Thank you for your feedback.
We are very sorry to hear you were disappointed with the check-in and check-out times. We appreciate that there is a seven hour window for the owners to conduct the cleaning, however, they have several properties that require cleaning in this timeframe. If you found that the property was not cleaned to a satisfactory manner they do apolgise.
The owner has confirmed that they were not made aware of any issue that you had , but would have been more than happy to send a cleaner back to the property if they had been made aware.
Thank you again for your comments
Property Owner