“In clean”
We arrived at this cottage to find it dark cold and unclean, we reported to lakes cottages and they had to send a cleaner we waited around for approx an hour for him to clean appliances and vac a very covered in dog hair settee. There are some things not as discribed but I can live without them. There are lots of thing we were unhappy with but when the cleanliness is not right it is off putting.
We came across other unclean items but we just wanted to get on with our holiday, so we stayed out as long as we could and ate out all the time.
The response from lakes cottages on our return home was I was exaggerating and just wanted compensation, well to be honest yes, wouldn't you, he said if we had reported while still there it would be sorted, well I didn't feel I should have had to, it should have been done the first time correctly, but some thing didn't appear to have been cleaned for some time in my opinion.
- sandra m, July 2016