“Ground Settings and views stunning.”
The whole place over all was very charming and a good base for us to explore the surrounding areas and relax in between.. lovely views to wake up to . Whole experience only Let down by a few things.
1. The room was generally cold. Heating pre programmed with control from us, and not coming on nearly enough for what was a cold Easter weekend. Only one radiator in the room and it was also set to a low heat. We had to open the bathroom door to try and heat the main space as it was the only ...
The whole place over all was very charming and a good base for us to explore the surrounding areas and relax in between.. lovely views to wake up to . Whole experience only Let down by a few things.
1. The room was generally cold. Heating pre programmed with control from us, and not coming on nearly enough for what was a cold Easter weekend. Only one radiator in the room and it was also set to a low heat. We had to open the bathroom door to try and heat the main space as it was the only warm room in the house. We called through to reception a few times to ask but no answer. Also sometimes no hot water so had to have Luke warm shower.
2. Towels were old with one having a tear in it.
3. Some simple essential things like salt and pepper, tea bags etc go a long way when renting a place and not have to go out and buy all these things when travelling. It makes a massive difference and this could easily be provided
4. The noise coming from the other flats was at times very intrusive. Walls etc are paper thin and you can hear everything. We had a family with young kids next to us that seemed unaware of how thin the walls are. Maybe customers can be made aware of this and asked to keep noise down?
4. There wasn't adequate cleaning materials. Just one dish sponge and an almost empty bottle of fairy liquid that I had to add water to. Again a simple and cheap thing to provide so we don't have to go out and buy all this for just a few nights stay.
5. Cooker was awful. Took forever to heat up.
6.TV must be 20yrs old and needs updating.
7.internet was shocking. I know place is rural so maybe can't be helped. I needed to do some work and at times was unusable. Seemed to always go down at night? Maybe something to pre warn customers before booking as if essential work was needed done then this would have been a problem.
8. Bed was very comfortable but pillows not great.
Again, a lovely place. Friendly and helpful staff. Glad we stayed, but will look elsewhere next time given the above issues.
