“A most wonderful week helped by super bright weather despite being a bit chilly.”
The site is very well run with pleasant and helpful staff.
The lodge is sited in a very pleasant spot and although the site was busy it was quiet and peaceful.
It was exceptionally comfortable and a superb base.
It is warm and cosy and beautifully furnished with many special Owl touches.
It is very well equipped with lots of mugs, glasses, crockery, cutlery and kitchen utensils.
We appreciated that there were cleaning materials there which is very important in being able to leave the place clean and tidy.
Too often nothing is provided and you don't want to go shopping for cleaning materials when you are on holiday!
One problem we had on arrival was finding the lodge despite receiving a map at Reception together with instructions!
Grasmere Lodges 26 onwards are simply not signed; the lower numbers are well signed and in a different location but these are not.
We spent 40 minutes trying to find it and in the end found a maintenance guy who himself had to work out exactly where it was.
All that is required is a sign saying Grasmere 26- at the point where you turn into the alleé instead of a Dead End sign because it is a rather concealed area.
Numerous people had the same difficulty and we helped someone else who had been driving around since their arrival looking for it.
I did report this at reception and they were very attentive to my comment but said that no one had previously reported such a problem!
Second problem on arrival was that it was freezing! Instructions said don't change boiler settings but the boiler had actually been turned off.
On inquiry to Sykes, everyone was very helpful, the owner herself rang us back.
We then turned the boiler back on and the lodge very quickly warmed up.
Altogether a very good experience and highly recommended!