“Very disappointing.”
Don’t stay here if you want cleanliness as there is no attention to detail here. Mouldy frying pan, dirty oven, dirty cupboards, casserole dishes with burnt on food, toaster full of crumbs, dirty bin, filthy door wells, crumbs and god knows what under sofa cushions. Photos were sent to the owner, she was not apologetic. She did however say that we should have given her the chance to send her cleaner round as it would have taken no more than thirty minutes to address these issues which says it all. This place needs nothing short of a deep clean! Which believe me as lodge owner myself would have taken half a day not half an hour. She refunded us a paltry £50! The photos were also sent to Sykes just wish I could attach them to this review
I’m sorry you were disappointed with the lodge. As you can see from our reviews , guests comments are very positive regarding cleanliness and comfort. I did offer you the option of a re clean which you refused so the refund was offered in place of cleaning. Our lodge is deep cleaned at the start and end of season and thoroughly cleaned after every guest leaves. I take my guests’ comments very seriously and always do my best to ensure their satisfaction.
Property Owner