“Disappointed that the hot tub wasn’t heated on arrival.”
We’ve not had a stay before where this has been the case, especially with a 4pm late arrival time. House was also very cold as no heating was on for arrival.
Had some issues with hot water and not being able to get any after one person had a bath (even after following the rules about hot water and heating). Again a shame when the property has two baths and showers.
Property stunning and clean and in the middle of nowhere which was exactly what we were after. Overall we had a great stay and would stay again.
We are glad that you enjoyed the stunning, clean cottage The Hottub as stated is not heated up prior to arrival and is at the option of guests if they want to use it or not. We advise putting the Hottub on at the arrival time, if wanting to use it that evening. The heating was on a 20 degree setting and will remain at that, but as mentioned in the description it can take time to come through the traditional stone floors. The water was boosted prior to arrival and the booster switches as per the instructions will give enough hot water for guests as long as the water is boosted before wanting to use the shower or bath. Glad you had a great stay whilst at the property.
Property Owner