“This was our much awaited return visit to Bakers rest, and upon return unfortunately things were not as good this time.”
Upon arrival the wifi wasn't working so we contacted the office numerous times to try and rectify the situation but it didn't resolve it! My brother runs his own company and was having to spend a little more time on the phone unfortunately, we were asked to put the key in the key lock in case the maintenance team had to come out, and upon return we really struggled to reopen the box as the keyring had jarred the box, we managed the next day to retrieve the key but if both had been in there we'd of been locked out so maybe remove the tag from the one set of keys. Also the cleanliness wasn't as good as our previous visit, sticky table surfaces, we had to wipe them down, marks down the side of the sofa, there were dried food under the dining room table and some parts of the apartment are looking tired, something needs to be done about the leaky radiator in the hallway too as its staining the carpet. Also there were clothes left behind from a previous guest in one of the drawers in the bedroom opposite the kitchen, they are still there, you may wish to remove them. This was a much awaited return but we left a little disappointed and in the times that we are living in at the moment cleanliness should be top priority.
I was the organiser of our family getaway and I feel the responsibility of how efficient things are, I am leaving this feedback for you to try and improve the situation for future guests.
Mrs Anslow
