“My wife and I have just spent a week in this country cottage.”
It provides easy access to Lakes Windermere and Coniston, surrounded by the breath-taking countryside.
We found the property to be reasonably clean and easy to operate. The furnishings were both comfortable and practical. The open plan living area with three windows provided an airy, well-lit space. The kitchen area had modern appliances, including a halogen hob, an efficient fan assisted oven, a small dishwasher and a washing machine. There was plenty of storage available and the fridge was of sufficient capacity for us. The bedroom was large enough although there was limited storage in drawers and wardrobes. The mattress was rather soft for our liking as were the pillows - it would have been good if there had been the option of having firmer ones. The bathroom was equipped with modern equipment with a particularly powerful shower.
On our arrival there was milk in the fridge with coffee, tea and sugar available. Thank you for the gift of the bottle of wine.
Although there were many positives with this accommodation, we found the amount of kitchen and household consumables rather disappointing. We always bring our own but we are used to being left with sufficient toilet rolls for our stay, together with kitchen roll, cling film, aluminium foil etc. Minor improvements would include a draining rack for washing up, a bath mat for use in the bathroom to prevent slipping, and some shelving for toiletries in the shower and by the sink. We did not make use of the dishwasher as there was insufficient glassware and some cutlery items to do so economically. Just three knives for a maximum capacity of four guests is clearly insufficient. There were areas of the property which would benefit from better cleaning - the blinds could be dusted and we found that the mattress protector was badly stained.
The owners live next door and we met one of our hosts at the start and the end of our stay.
We thank you for your positive feedback & we are very pleased that you enjoyed your stay. In reply to your observations there are 2 large underbed drawers, as mentioned in our welcome letter, plus a 3 drawer bedside unit and storage shelves in the wardrobe. Mattress is new & was described as firm when purchased. 4 Pillows , 2 soft & 2 slightly firmer are supplied in the main bedroom & similar on the twin beds. There is always a new toilet roll supplied. Previously we did supply, foil & clingfilm but as these were repeatedly removed on departure by guests so
we decided to stop supplying them. As the tiles are non-slip in the bathroom we felt it was unnecessary to put a non slip mat in however we do accept that a tray for toiletries in the shower area would be useful so we have installed one & there is ample storage under the bathroom sink. We apologize for there only being 3 wine glasses as this was overlooked as there are normally 4 & there is more than sufficient cutlery for 4 guests. Blinds are dusted every 4 weeks & whilst the mattress protector was discolored in an area it was clean as they are washed after each departure of guests. I would like to thank you for taking the trouble in writing such a detailed report as we really do our utmost to keep the cottage as welcoming as possible and we pride ourselves in its cleanliness as you can see by comments from all our previous guests. Kind regards Loretta & Keith
Property Owner
