“I have complained direct to the owner regarding the following:
Rusty microwave
Mouldy teabags left in teapot
Dirty oven
Fridge light & drawer broken
Dirty paw prints in bath!”
Grey marked towels
Sticky worktops
I have had a reply from the owner stating they will report to cleaner & sent us Christmas wishes.
The location was excellent but the above spoiled the stay due to us having to clean on arrival. This was a Christmas treat for my family.
Grey marked towels
Sticky worktops
I have had a reply from the owner stating they will report to cleaner & sent us Christmas wishes.
The location was excellent but the above spoiled the stay due to us having to clean on arrival. This was a Christmas treat for my family.
We thank you for your honest feedback and we apologise the cottage wasn’t as we would have wished. We have taken your comments on board.
- We now have a new cleaning service for our cottage.
- We have bought new bed linen & towels.
- A new microwave has been installed.
- The fridge draw has been replaced.
Property Owner