“We booked the cottage based on the description and photos.”
It’s a nice cottage with decent layout etc. We were disappointed to find some ares in need of a decent clean; the fridge wasn’t over clean, the same could be said for the cutlery drawers. Also, the window sill in the lounge was a bit dusty. The thing we found most disappointing was the covers on the settees; we can only think they had been put there in case dogs decided to jump up (ours don’t). The covers had obviously been used by dogs in the past as they were quite grubby and we had to remove them before sitting on the settees (which were quite uncomfortable anyway).
Notwithstanding the above, we had an enjoyable stay in a lovely part of the country.
Thank you for taking the trouble to bring this to my attention.
I am sure you are aware that you can report serious matters to the office, and they will be attended to during your stay.
I have informed the caretaker who will look into the matter.
I am glad you enjoyed your holiday in the South Lakes.
Property Owner