“The lodge was very “tired” and not cleaned to a good standard(photos are available).”
There were:
Dusty skirting boards
Mould in the shower
Kitchen surfaces dining table and mats all required cleaning before we could use
Cupboard which housed an arier and ironing board was messy and smelt fusty
Ironing board cover was stained and not fit for purpose
There was refurbishment taking place in the lodge next door and thus our view from the lounge was of a skip!!
There was refurbishment also taking place three lodges away and at times during the day this was quite noisy
The tv did not work on the main channels and despite several phone calls to the owner it took four days to restore which was an annoying thing to have to sort on your holiday
One of the main reasons for booking this lodge was the hot tub but my husband and I did not use it and my daughter, son in law and two children only used it once as the ground around it was overgrown (in some places there were nettles) which made it difficult to get into and put the “senior” members of the group off even attempting to use it.
Overall we were very disappointed with the quality of the lodge and would not stay again sndceoukd nit stay again
Thank you for the feedback and I am so sorry you were disappointed, as I was myself on reading this. We checked the property and changed the cleaning company since your stay to ensure that this doesn't happen again. Skirting boards will be checked on every changeover and the shower is also checked every changeover. The ironing board and cover will also be checked.
Regrettably a nearby lodge had been purchased and was being refurbished, this was outside my control but I do apologise if it interefered with your enjoyment of the usually quiet surroundings.
The area with the nettles was under site management and is under a scheduled maintenance cycle on the site.
I do apologise that with any issues with satellite dishes it can take some time to arrange for repair work, so I arranged for a private company to attend to relocate the dish angle which had moved due to previous high winds and I did this as soon as possible.
Property Owner